We got a clean twin/double room with a comfy bed as a nice upgrade, which was a lovely touch. We really appreciated the central heating, flat-screen TV, and a cozy sitting area. 😊.

the hotel has really helpful staff. the rooms are reasonably spacious and they have an extra bed and a living room.

I would definitely recommend the place. The location was perfect and excellent for me. The hotel was a lovely place for enjoying a pretty nice area. The staff helped me with taxi.

Their staff were kind of rude.

The staff here were friendly and helpful, the location was conveniently close to the city center, and the Citta Bassa area made for an enjoyable stay.

I staid here some weeks ago and I was then given a nice room with kitchen facilities - this time I was given a dirty room with ants on the back-yard without kitchen facilities. Last time I had also been treated nicely - this time I was recieved by the mad-man who owns the place who claimed "we is not a hotel, but a residence and therefore we can open and close when we please". I had been mistaken in reading the leters h-o-t-e-l as hotel and thought I had booked a hotel room on a hotel-booking-site. The man also lied and and insulting me. After 30 years as a permanent traveler and after having worked for the Barcelo group I thought I couldn't be surprised, but this place was beyond any reasonable limit.

the room i booked turned out to be an appartment with all the modern commodities including microwave .the hotel was close to the city center.One of the best hotel I ever stayed would highly recommand

The staff here were really helpful, and the atmosphere felt quite elegant. It's located conveniently close to the center, a museum, the train station, and even a supermarket. the guest room had a really comfortable bed, which made for a nice stay. 🛏️.

The room was very nice.

It was hard to find. The man who booked us in, didn`t speak english at all! We only saw him just once, when we arrived. After that we saw no one in the office the whole time we spent time there. We almost missed our flight because the man spoke no english. It was settled that he organize us a taxi for early morning we were suppose to leave but no taxi arrived! Because of one helpfull man we got to the airport in time. He called us a taxi. I wouldn`t go there again!

Fine location for what we were looking for, namely both city and hiking in the mountains. Great kitchenfacilities!

No view at all, so despite the cosiness of the room, you didn't feel like staying inside...very cave-live room. We would have spend more time there if we'd had a balcony or acces to a garden.Also it was a bit odd only to see staff when we were checking in: The keycard didn't always work right away and we were wondering what we would do if it stopped working outside office-opening hours? -especially if it was the night before our early-morning flight back home?

The location of this place is absolutely mind-blowing. It's super close to everything - the center, the museum, and the train station. Getting there from the airport is a breeze, just hop on a bus to the station and it's a 10 minute walk from there. The cleanliness of the place is impressive, and even if you arrive early, they let you leave your luggage in the room and freshen up before exploring the beautiful city of Bergamo. The apartment itself is jaw-droppingly spacious, with a cozy bedroom, a living room with an additional bed, and a huge bathroom with a bathtub. Plus, they provide an electric kettle, microwave, washing machine, iron, and hairdryer. The location in the city is great, with shops and restaurants nearby. And the best part? At night, public parking is easily available without any fee. The guy who gave us the keys at the restaurant downstairs was super nice and friendly. I highly recommend this place for its unbeatable location, clean and spacious rooms, and fantastic amenities.

Convinient and good location, kitchenette facilities, very affordable for travellers in Bergamo!

All is good

Restaurant

Room front of the street

Great location, close to downtown and Citta Alta. Convenient for exploring Bergamo. Helpful staff who speak fluent English. Clean and spacious rooms. Supermarket and cafeterias nearby. Easy access to bus station. Preordered taxi service available.

Felt so comfortable and at home, nothing was too much trouble.

Small but efficient appartment in an very old building. Beautiful ceilings and well situated.

The suite was excellent for family. Nice and clean. Staff were very helpful.

Beds were uncomfortable.